Ordering with Noor is simple! Since most of our products are custom-made, we handle every order personally through WhatsApp to ensure we understand your exact requirements.

Option 1: Shop a Product

• Browse our website and select the product you like.
• Click the Shop Now button on that product.
• You'll be redirected to WhatsApp with the selected product.
• Send us your required size, quantity, customization details, text, photos, logos, or any special instructions.
• We'll confirm all details, discuss the final price, and answer any questions.

Option 2: Custom Order

• Click the Customize or Order on WhatsApp button available throughout the website.
• Tell us what you'd like to create—whether it's a custom gift, photo frame, neon sign, name board, wall décor, or any personalized product.
• Share your ideas, reference images, dimensions, colours, and any other requirements.
• We'll help design the perfect product for you and provide a quotation.

Order Confirmation

Once all details are finalized:

• We'll confirm the design, specifications, and pricing.
• An advance payment may be required depending on the product and customization.
• After receiving the advance, your order will be scheduled for production.

production & delivery timeline

Every product is made with care and attention to detail.

Production

• Production begins after your order is confirmed and the required advance payment is received.
• Most orders require a minimum of 2 working days for manufacturing.
• The actual production time depends on the product type, size, complexity, quantity, and customization required.

Quality Check

Before dispatch, every product undergoes:

• Careful inspection
• Functional testing (where applicable, such as LED or neon products)
• Quality control to ensure it meets our standards.

Packing & Shipping

• Your product is securely packed to protect it during transit.
• Once packed, it is handed over to our delivery partner for shipping.
• You'll receive shipping updates once your order has been dispatched.

Why Do We Use WhatsApp for Orders?

Most of our products are custom-made, so every order is unique. Details such as size, material, colour, design, lighting options, voltage, text, photos, mounting style, and other specifications can vary from one customer to another.

Because of these countless customization possibilities, it isn't practical to offer a fixed-price system for every product on the website.

Using WhatsApp allows us to:

• Understand your exact requirements.
• Recommend the best options.
• Provide an accurate quotation.
• Avoid misunderstandings before production begins.
• Ensure you receive a product made exactly to your expectations.

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